Embedded
AI Support Agent with human skills
The Ordemio AI Agent integrates seamlessly with Intercom, Zendesk, or custom helpdesks in minutes — working alongside your human agents. It’s 100x more efficient, at a fraction of the cost.
No Code
Set up in 60 minutes
95+ Languages
Optimized for SaaS and Tech companies
Solutions
Scale your support in one day and automate 70% of frontline tickets
Ordemio can handle your frontline support and free your team for higher-impact work.
70%
reduce of support queries
+15%
user activation
100%
hallucination-free
Use an AI support agent within your existing support tools
The Ordemio AI chatbot for customer support integrates seamlessly in minutes with your Intercom, Zendesk, Discord, and any other help desk software.
The #1 AI Support Agent for
SaaS and Tech companies
exploring and learning
Answer 70% of customer questions
Ordemio empowers the latest ChatTP-4o model with your custom data to provide secure, precise responses, resolving customer inquiries 24/7 and instantly reducing your team's ticket volume.
Human-like replies powered by the latests model GPT-4o.
No hallucinations, only knowledge-based answers.
Human handoff - take over your Al chatbot when needed.
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Onboarding
Enhance onboarding and retention
Attract more new customers by helping them discover, learn, and integrate your products into their business.
Acquisition. Help users easily discover the benefits and features of your product by providing accurate answers.
Activation. Improve onboarding with a personal assistance and specific solutions your customers looking for.
Retention. Make it easy to discover full potential of your solution and implement it into the customers business.
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In-product or discord
Provide cross-platform and multilingual care
Reach your customers in their native language, even if your data is in a different language, and let them interact with the Copilot wherever they are: your website, product, or Discord community.
Supports 95+ languages
Ready-to-use widgets
API and Webhooks
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EASY ACCESS TO KNOWLEDGE
Put your content to work for your customers
Your company has a wealth of marketing content, product documentation, support articles, and more. Ensure that users can easily access this information and maximize the value of your content.
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HOW IT WORKS
Build a custom AI chatbot for customer service in minutes
#1 IMPORT DATA
Import your custom knowledge and API docs
Ordemio automatically gathers data and extracts knowledge from 25+ data sources such as your website, files, Google Docs, YouTube, and many others, ensuring that the AI support agent respond with the most up-to-date accurate answers.
The API documentation allows your ChatGPL chatbot for customer support performs actions directly within the customer's account in your product without requiring extra integration efforts on your end.
The API documentation allows your ChatGPL chatbot for customer support performs actions directly within the customer's account in your product without requiring extra integration efforts on your end.
#2 ADJUST BEHAVIOUR
Build and customize your Al chatbot
Customize your chatbot's role, tone, and style, and write custom instructions to give it a specific behaviour and personality. You can either choose one of our pre-built roles for your customer service bot or set up your own prompt to create an assistant tailored to your needs.
Connect the chatbot to over 5000 apps or to your API so it can respond with the customer's name, purchasing history, and other information.
Connect the chatbot to over 5000 apps or to your API so it can respond with the customer's name, purchasing history, and other information.
#3 CUSTOMIZE APPEARANCE
Match your brand's style and website
Make your chatbot blend into your website with custom colors and logos. Personalize it with a welcome message and match your brand by adding avatars. Make the embedded AI customer service agent on your website more noticeable by adding a popup bubble.
#4 EMBED AND INTEGRATE
Embed AI chatbot into your customer support tool, website or Discord
Integrate a support chatbot with your existing support tools in minutes — no devs needed. Keep your existing support stack (e.g., Intercom, Zendesk, Freshdesk) and set up intelligent handover to human support agents.
The website chatbot comes in two forms: a pop-up located in the corner of the screen or a chat frame that you can embed anywhere on your page. Additionally, you can share the chatbot using a link with a custom domain.
The Ordemio API, along with Zapier and Albato integrations, makes it easy to integrate the Al chatbot into your products and third-party systems.
The website chatbot comes in two forms: a pop-up located in the corner of the screen or a chat frame that you can embed anywhere on your page. Additionally, you can share the chatbot using a link with a custom domain.
The Ordemio API, along with Zapier and Albato integrations, makes it easy to integrate the Al chatbot into your products and third-party systems.
#5 ANALYZE PERFORMANCE
Analyze performance and gain valuable insights
Monitor all interactions between your customers and your copilot. Utilize robust analytics to gain insights into customer inquiries and improve your products and support services. Our Al customer support software provides daily reports, highlighting key conversation topics and new leads gathered.
features
Discover why companies choose Ordemio
Everything you need from a support chatbot for help desk or live chat software
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Multiple Data Sources. Import data from 25+ data sources to train your chatbot. Al chatbot is always synced with the data.
Customizations. Customize your chatbot's look and feel to match your brand's style and website design.
Powerful Al Models. Choose from a variety of Al models, including GPT-4o, Claude 3.5 and others.
95+ Languages. Reach your customers in their native language even if your data is in a different language.
Smart Routing to Email or Live chat. Let your Al chatbot call in a human if it can't answer all your queries.
Detailed Analytics Reporting.Unlock user insights by monitoring the quality of user conversations, advanced Al summaries, and topic classifications.
Usecases
You don't need an
AI Support unless ....
"We already have customer service software, excellent onboarding, and a comprehensive knowledge base. So, why do we need an AI Copilot?"
Complex product
Users spend a lot of time figuring out how to implement it despite the fact that you have a knowledge base and documentation.
Freemium or free trial
Free users need to experience value quickly, especially when they start to use your product! But it's often too expensive to provide high-quality, instant, 24/7 customer service at this stage.
Underused resources
You have plenty of resources. Whether it's a knowledge base, documentation, blog posts, online courses, or YouTube videos, users struggle to navigate all the content and find a solution.
The enterprise AI platform, secure and scalable
Data Encryption
All your data secured using AES-256 encryption protocol at rest and in transit (TLS 1.3.).
On-Premise Deployment
Ordemio can be self-hosted on your own servers or VPC, giving you complete control over your data.
Dedicated Infrastructure
AI models run with the highest levels of privacy and security with Azure OpenAI and AWS Bedrock.
Pricing
You only pay for what you use.
Simple and fair pricing for companies of all sizes
Basic
Pay for what you use
From $299/month
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Unlimited AI Agents
3,000 answers/month included
50,000,000 data characters
Unlimited URLs, Files, Video
Auto-Sync data sources
Latest ChatGPT-4o model
Integrations: Intercom, Zendesk, Discord
Webhooks and API access
Basic Support
Enterprise
Individual approach
Custom
Contact Us
Unlimited AI Agents
Unlimited answers/month
Unlimited data characters
Unlimited content of any type
Auto-Sync data sources
Latest ChatGPT-4o model
Integrations: Intercom, Zendesk, Discord and more
Webhooks and API access
Premium support
Custom Actions (Function Calling)
Advanced AI analytics
Free
Explore Maze together, for free lifetime.
$0/year
Get started3 active projects
Up to 10 blocks
Team management
Essentials
Explore Maze together, for free lifetime.
$280/year
Get started3 active projects
Up to 10 blocks
Team management
API integrations
Standard
Explore Maze together, for free lifetime.
$800/year
Get started3 active projects
Up to 10 blocks
Team management
API integrations
Password protection
Pro
Explore Maze together, for free lifetime.
$1280/year
Get started3 active projects
Up to 10 blocks
Team management
API integrations
Password protection
CSV export
We help you fully configure and embed your AI support Agent for free with a subscription of 3 months or more.
Trusted by high-growth teams
What people are saying
Stefan Frot
Product manager
“A true gamechanger. Since partnering with Ordemio, we've been able to assist our clients and students more efficiently. Our Copilot is trained using various resources, including our Notion page, where all client and student information is centralized. If there's an issue with the bot, we update the article and retrain it accordingly.”
Nick Chen
CEO
“I'm highly impressed with the functionality so far. The interface is clean and well-organized, and the widget looks polished. The results from our testing have been outstanding.
I love that it can integrate various sources. We've successfully trained the bot using our documentation, tutorials, and community posts. Super cool. The Ordemio team is very responsive to feedback and collaborated with us to create a custom plan that meets our current needs.”
I love that it can integrate various sources. We've successfully trained the bot using our documentation, tutorials, and community posts. Super cool. The Ordemio team is very responsive to feedback and collaborated with us to create a custom plan that meets our current needs.”
Jason Crutzen
Growth manager
“Ordemio has enabled us to provide real-time answers to our customers' questions, drawing from our comprehensive portfolio of insurance content. The feedback has been overwhelmingly positive.
Furthermore, we've developed internal chatbots that help our team members access essential best practices and knowledge bases. Ordemio has proven to be an excellent partner!”
Furthermore, we've developed internal chatbots that help our team members access essential best practices and knowledge bases. Ordemio has proven to be an excellent partner!”
Rebeca Smith
Head of Customer Success
“I've experimented with numerous tools to aid my customer support team, but none delivered the desired results. However, incorporating ChatGPT for message generation has elevated our customer support to an entirely new level!”
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