Plug and play
AI Support Agent with human skills
Ordemio integrates seamlessly with your help desks in minutes — working alongside your human agents. It never hallucinates, always follows your instructions, and hands off to humans with full context when needed.
No Code
Set up in 60 minutes
95+ Languages
Optimized for SaaS and Tech companies
Solutions
Scale your support in one day and automate 70% of frontline tickets
Your customers get instant, accurate support 24/7, and your support team gains a superhero sidekick they can trust.
80%
reduction of support queries
2x
agent productivity
+12%
CSAT
Use an AI support agent within your existing support tools
The Ordemio AI chatbot for customer service integrates seamlessly in minutes with your Intercom, Zendesk, Discord, Slack, and any other help desk software.
Built for SaaS and Tech
vs “one-size-fits-all” agents
Unlike other AI chatbots, Ordemio understands customer's context, digs deep into your knowledge, troubleshoots complex issues, and automates routine operations.
AI Customer Service
Resolve your support tickets end-to-end
Ordemio empowers the latest ChatGPT model with your custom data to provide secure, precise responses, resolving customer inquiries 24/7 and instantly reducing your team's ticket volume.
Human-like replies in your company’s tone, context, and domain-specific language.
No hallucinations - only knowledge-based answers aligned with company policies.
Seamless human handoff - take over your Al customer service agent when needed.
Action execution - intelligently use your tools, MCP servers, or APIs.
AI troubleshooting - understands issues, guides users, and escalates with context when needed.
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Onboarding
Enhance onboarding and retention
Attract more new customers by helping them discover, learn, and implement your products into their business.
Acquisition. Help users easily discover the benefits and features of your product by providing accurate answers.
Activation. Improve onboarding with a personal assistance and specific solutions your customers looking for.
Retention. Make it easy to discover full potential of your solution and implement it into the customers business.
Try Ordemio For Free
In-product or COMMUNITY
Provide cross-platform and multilingual care
Reach your customers in their native language, even if your data is in a different language, and let them interact with the Copilot wherever they are: your website, product, or Discord community.
Supports 95+ languages
Ready-to-use widgets
API and Webhooks
Try Ordemio For Free
Easy to set up and maintain
Designed for customer support teams - not AI engineers
You don’t need a dev team or months of work to launch your agent. Ordemio works out of the box and can be configured using plain, human language.
HOW IT WORKS
Build a custom AI agent for customer service in minutes
#1 IMPORT DATA
Import your custom knowledge and API docs
Ordemio automatically gathers data and extracts knowledge from 25+ data sources such as your help center, website, files, Google Docs, YouTube, and many others, ensuring that the AI support agent respond with the most up-to-date accurate answers.
The API documentation allows your customer service agent performs actions directly within the customer's account in your product without requiring extra integration efforts on your end.
The API documentation allows your customer service agent performs actions directly within the customer's account in your product without requiring extra integration efforts on your end.
#2 ADJUST BEHAVIOUR
Build and customize your Al support teammate
Customize your agent's role, tone, and style, and write custom instructions to give it a specific behaviour and personality. You can either choose one of our pre-built roles for your customer service bot or set up your own prompt to create an assistant tailored to your needs.
Connect the chatbot to over 5000 apps or to your API so it can respond with the customer's name, purchasing history, and other information.
Connect the chatbot to over 5000 apps or to your API so it can respond with the customer's name, purchasing history, and other information.
#3 CUSTOMIZE APPEARANCE
Match your brand's style and website
Make your chatbot blend into your website with custom colors and logos. Personalize it with a welcome message and match your brand by adding avatars. Make the embedded AI customer service agent on your website more noticeable by adding a popup bubble.
#4 EMBED AND INTEGRATE
Embed the AI Agent wherever your customers are
Integrate a support chatbot with your existing support setup in minutes — no devs needed. Keep your existing support stack (e.g., Intercom, Zendesk, Freshdesk) and set up intelligent handover to human support agents.
Provide AI support across:
- Your help center and developer docs
- Live chat or in-product experiences
- Email and help desk tickets
- Discord or Slack communities
- Custom integrations via MCP or API
Provide AI support across:
- Your help center and developer docs
- Live chat or in-product experiences
- Email and help desk tickets
- Discord or Slack communities
- Custom integrations via MCP or API
#5 ANALYZE PERFORMANCE
Analyze performance and gain valuable insights
Monitor all interactions between your customers and your copilot. Utilize robust analytics to gain insights into customer inquiries and improve your products and support services. Our Al customer support software provides daily reports, highlighting key conversation topics and new leads gathered.
features
Why choose Ordemio
Everything you need in an AI support agent for your help desk or live chat tools
Get Started For Free
Smarter answers
Tailored for SaaS and tech - your AI agent better understands your knowledge and product.
Tailored for SaaS and tech - your AI agent better understands your knowledge and product.
3–5x more cost-effective Product companies receive lots of simple, repeat questions. Stop paying $1–2 per a resolved case.
Advanced features Includes content gap reporting, in-product widgets, user data APIs, action triggers, and more.
Full AI support toolkit
AI agent, triage, and copilot—seamlessly integrated with your help desk.
AI agent, triage, and copilot—seamlessly integrated with your help desk.
Multi-agent setup
One platform for all support channels: email, community AI, and AI copilots for humans.
One platform for all support channels: email, community AI, and AI copilots for humans.
Detailed Analytics
Unlock insights with conversation quality metrics, summaries, and topic classification.
Unlock insights with conversation quality metrics, summaries, and topic classification.
Free white glove service
Already using an AI Agent?
We offer free migration and implementation services
With our no-cost simulation, you can see exactly how Ordemio performs in your real-world workflows—side by side with your current tool.
Request Free Consultation
Usecases
You don't need an
AI Support unless ....
"We already have customer service software, excellent onboarding, and a comprehensive knowledge base. So, why do we need an AI Copilot?"
Complex product
Users spend a lot of time figuring out how to implement it despite the fact that you have a knowledge base and documentation.
Freemium or free trial
Free users need to experience value quickly, especially when they start to use your product! But it's often too expensive to provide high-quality, instant, 24/7 customer service at this stage.
Underused resources
You have plenty of resources. Whether it's a knowledge base, documentation, blog posts, online courses, or YouTube videos, users struggle to navigate all the content and find a solution.
The enterprise AI platform, secure and scalable
Data Encryption
All your data secured using AES-256 encryption protocol at rest and in transit (TLS 1.3.).
On-Premise Deployment
Ordemio can be self-hosted on your own servers or VPC, giving you complete control over your data.
Dedicated Infrastructure
AI models run with the highest levels of privacy and security with Azure OpenAI and AWS Bedrock.
Pricing
Simple and fair pricing, only $0.10 per answer
No hidden fees. No annual contracts. 90-day money-back guarantee.
Startup
Try AI Support
$49/month
Start 14-Day Trial
1 AI Agent
500 answers/month
15,000,000 data characters
Unlimited URLs, Files, Video
Limited auto-Sync data sources
Latest ChatGPT-4o model
Integrations: Intercom, Zendesk, Discord and more
Webhooks and API access
Basic Support
Growth
Pay for what you use
From $299/month
Start 14-Day Trial
3 AI Agents included
3,000 answers/month included
50,000,000 data characters
Unlimited URLs, Files, Video
Auto-Sync data sources
Latest ChatGPT-4o model
Integrations: Intercom, Zendesk, Discord
Webhooks and API access
Basic Support
Custom Actions (Function Calling)
Elite
Individual approach
Custom
Contact UsUnlimited AI Agents
Unlimited answers/month
Unlimited data characters
Unlimited content of any type
Auto-Sync data sources
Latest ChatGPT-4o model
Integrations: Intercom, Zendesk, Discord and more
Webhooks and API access
Premium support
Custom Actions (Function Calling)
Advanced AI analytics
Free
Explore Maze together, for free lifetime.
$0/year
Get started3 active projects
Up to 10 blocks
Team management
Essentials
Explore Maze together, for free lifetime.
$280/year
Get started3 active projects
Up to 10 blocks
Team management
API integrations
Standard
Explore Maze together, for free lifetime.
$800/year
Get started3 active projects
Up to 10 blocks
Team management
API integrations
Password protection
Pro
Explore Maze together, for free lifetime.
$1280/year
Get started3 active projects
Up to 10 blocks
Team management
API integrations
Password protection
CSV export
We help you fully configure and embed your AI Support Agent during your 14-day trial.
$0.10 per answer after the monthly limit on any plan.
$0.10 per answer after the monthly limit on any plan.
Trusted by high-growth teams
What people are saying
Stefan Frot
Product manager
“A true gamechanger. Since partnering with Ordemio, we've been able to assist our clients and students more efficiently. Our Copilot is trained using various resources, including our Notion page, where all client and student information is centralized. If there's an issue with the bot, we update the article and retrain it accordingly.”
Nick Chen
CEO
“I'm highly impressed with the functionality so far. The interface is clean and well-organized, and the widget looks polished. The results from our testing have been outstanding.
I love that it can integrate various sources. We've successfully trained the bot using our documentation, tutorials, and community posts. Super cool. The Ordemio team is very responsive to feedback and collaborated with us to create a custom plan that meets our current needs.”
I love that it can integrate various sources. We've successfully trained the bot using our documentation, tutorials, and community posts. Super cool. The Ordemio team is very responsive to feedback and collaborated with us to create a custom plan that meets our current needs.”
Jason Crutzen
Growth manager
“Ordemio has enabled us to provide real-time answers to our customers' questions, drawing from our comprehensive portfolio of insurance content. The feedback has been overwhelmingly positive.
Furthermore, we've developed internal chatbots that help our team members access essential best practices and knowledge bases. Ordemio has proven to be an excellent partner!”
Furthermore, we've developed internal chatbots that help our team members access essential best practices and knowledge bases. Ordemio has proven to be an excellent partner!”
Rebeca Smith
Head of Customer Success
“I've experimented with numerous tools to aid my customer support team, but none delivered the desired results. However, incorporating ChatGPT for message generation has elevated our customer support to an entirely new level!”
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