AI Chatbot for customer service
Automate customer support with a custom ChatGPT chatbot powered by your data. Embed AI support chatbot on your website, WhatsApp, or Discord and let it respond with accurate human-like answers 24/7.
No code
Ready in minutes
95+ Languages
No credit card required
Solutions
Instantly answer questions with your custom ChatGPT chatbot
Your AI-powered chatbot for customer support understands and responds to customer queries using your data, providing precise answers instantly regardless of the language or the customer's time zone.
80%
reduce of support queries
1.5x
leads and appointments
+87%
agent productivity
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AI customer support
Resolve 80% of your support queries
Ordemio empowers the latest ChatGPT-40 model with your custom data to provide secure, precise responses, resolving customer inquiries 24/7 and instantly reducing your team's ticket volume.
Human-like replies powered by the latests model GPT-4o.
No hallucinations, only knowledge-based answers.
Human handoff - take over your customer service Al chatbot when needed.
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AI Customer Service
Collect leads and customer feedback
Collect leads and gather your customer's data, all while providing a personalized experience. Your Al customer service chatbot can assist with distributing coupons, qualifying leads, and making appointments.
Smart Routing to Email Support or Live Chat. If your AI chatbot can’t resolve a query, it will escalate to a human agent who can respond via inbox or live chat.
Built-in lead forms with name, email, and phone number, with export to CSV or any
CRM.
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ONE TOOL FOR EVERYTHING
Provide cross-platform and multilingual service
Reach your customers in their native language even if your data is in a different language and let them interact with the AI customer service chatbot wherever they are: your website, WhatsApp, Instagram, Slack, or Discord. Make the bot available to your community or employees.
Supports 95+ languages
Ready-to-use turnkey integrations
Get or send data via Zapier or Albato
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HOW IT WORKS
Get a custom ChatGPT chatbot for support in minutes
#1 IMPORT DATA
Import your custom knowledge to the chatbot
Ordemio’s AI chatbot for customer service automatically gathers data and extracts knowledge from 25+ data sources such as your website, files, Google Docs, YouTube, and many others, ensuring that the ChatGPT chatbot responds with the most up-to-date accurate answers.
#2 ADJUST BEHAVIOUR
Build and customize your Al customer service chatbot
Customize your customer service AI chatbot's role, tone, and style, and write custom instructions to give it a specific behaviour and personality. You can either choose one of our pre-built roles for your assistant-customer support, sales manager, or consultant-or set up your own prompt to create an assistant tailored to your needs.
Connect the AI customer service chatbot solution to over 5000 apps or to your API so it can respond with the customer's name, purchasing history, and other information.
Connect the AI customer service chatbot solution to over 5000 apps or to your API so it can respond with the customer's name, purchasing history, and other information.
#3 CUSTOMIZE APPEARANCE
Match your brand's style and website
Make your AI chatbot for customer service blend into your website with custom colors and logos. Personalize it with a welcome message and match your brand by adding avatars. Make the embedded chatbot widget more noticeable by adding a popup bubble.
#4 EMBED AND INTEGRATE
Embed GPT on your website and beyond
Add your Al-powered chatbot for customer service to your website with a single line of code. You can also integrate it with your tools, share it with a link, or add it to WhatsApp, Instagram, Slack, or Discord.
The website customer service chatbot comes in two forms: a pop-up located in the corner of the screen or a chat frame that you can embed anywhere on your page. Additionally, you can share the AI customer service chatbot using a link with a custom domain.
The Ordemio API, along with Zapier and Albato integrations, makes it easy to integrate the customer service Al chatbot into your products and third-party systems.
The website customer service chatbot comes in two forms: a pop-up located in the corner of the screen or a chat frame that you can embed anywhere on your page. Additionally, you can share the AI customer service chatbot using a link with a custom domain.
The Ordemio API, along with Zapier and Albato integrations, makes it easy to integrate the customer service Al chatbot into your products and third-party systems.
#5 ANALYZE PERFORMANCE
Analyze a customer service chatbot performance and gain valuable insights
Monitor all interactions between your customers and your chatbot. Utilize robust analytics to gain insights into customer inquiries and improve your products and support services. Your Al chatbot for customer support provides daily reports, highlighting key conversation topics and new leads gathered.
features
Discover why people choose Ordemio
Everything you need out of custom ChatGPT chatbot for customer service
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Multiple Data Sources. Import data from 25+ data sources to train your customer service chatbot. Al chatbot for customer service is always synced with the data.
Customizations. Customize your AI customer service chatbot's look and feel to match your brand's style and website design.
Powerful Al Models. Choose from a variety of Al models, including GPT-40.
95+ Languages. Reach your customers in their native language even if your data is in a different language.
Smart Routing to Email or Live chat. Let your Al chatbot for customer service call in a human if it can't answer all your queries.
Detailed Analytics Reporting. Unlock user insights by monitoring the quality of user conversations, advanced Al summaries, and topic classifications.
Use cases
Here are some of the ways you can use Ordemio’s customer service AI chatbot
With our user-friendly interface, creating and tailoring your Al chatbot for customer service is now simpler and quicker than ever.
AI Customer Support
Enjoy fast query solutions available around the clock, offering personalized support designed specifically for your customers.
AI Lead Generation
Configure your AI customer support chatbot to gather leads and qualify them, all while providing apersonalized experience to your customers.
AI Chatbots for Teams
Create customer service Al chatbots for internal use to enhance your team's productivity. Set up an HR or IT support chatbot, or a Q&A bot in your Slack that performs using your data.
The enterprise AI platform, secure and scalable
Data Encryption
All your data secured using AES-256 encryption protocol at rest and in transit (TLS 1.3.).
On-Premise Deployment
Ordemio can be self-hosted on your own servers or VPC, giving you complete control over your data.
Dedicated Infrastructure
AI models run with the highest levels of privacy and security with Azure OpenAI and AWS Bedrock.
Pricing
Simple and fair pricing for businesses of all sizes
You only pay for what you use.
Free
Start building for free
$0/month
Get Started Free
1 chatbot
30 messages/month
300,000 data characters
Up to 15 URLs
Manual data sync
Latest ChatGPT-4o model
Basic
Pay for what you use
From $19/month
Get Started Free
Unlimited chatbots
2,000 messages/month
3,000,000 data characters
Unlimited URLs, Files, Video
Auto-Sync data sources
Latest ChatGPT-4o model
Integrations: WhatsApp, Instagram, Slack, and more
Webhooks and API access
Basic Support
Enterprise
Individual approach
Custom
Contact UsUnlimited chatbots
Unlimited messages/month
Unlimited data characters
Unlimited content of any type
Auto-Sync data sources
Latest ChatGPT-4o model
Integrations: WhatsApp, Instagram, Slack, and more
Webhooks and API access
Premium support
Custom Actions (Function Calling)
Advanced AI analytics
Free
Explore Maze together, for free lifetime.
$0/year
Get started3 active projects
Up to 10 blocks
Team management
Essentials
Explore Maze together, for free lifetime.
$280/year
Get started3 active projects
Up to 10 blocks
Team management
API integrations
Standard
Explore Maze together, for free lifetime.
$800/year
Get started3 active projects
Up to 10 blocks
Team management
API integrations
Password protection
Pro
Explore Maze together, for free lifetime.
$1280/year
Get started3 active projects
Up to 10 blocks
Team management
API integrations
Password protection
CSV export
Need more messages or assistant knowledge? Scale your plan automatically with add-ons: $10 per extra 1000 messages (one-time fee), $10 per extra 3M data characters per month, or remove the 'Powered by Ordemio' branding for $49 per month.
Trusted by 1,000+ businesses
What people are saying
Stefan Frot
Managing Director
“A true gamechanger. Since partnering with Ordemio, we've been able to assist our clients and students more efficiently. Our bot is trained using various resources, including our Notion page, where all client and student information is centralized. If there's an issue with the bot, we update the article and retrain it accordingly.”
Nick Chen
CEO
“I'm highly impressed with the functionality so far. The interface is clean and well-organized, and the widget looks polished. The results from our testing have been outstanding.
I love that it can integrate various sources. We've successfully trained the bot using our documentation, tutorials, and community posts. Super cool. The Ordemio team is very responsive to feedback and collaborated with us to create a custom plan that meets our current needs.”
I love that it can integrate various sources. We've successfully trained the bot using our documentation, tutorials, and community posts. Super cool. The Ordemio team is very responsive to feedback and collaborated with us to create a custom plan that meets our current needs.”
Jason Crutzen
Founder
“Ordemio has enabled us to provide real-time answers to our customers' questions, drawing from our comprehensive portfolio of insurance content. The feedback has been overwhelmingly positive.
Furthermore, we've developed internal chatbots that help our team members access essential best practices and knowledge bases. Ordemio has proven to be an excellent partner!”
Furthermore, we've developed internal chatbots that help our team members access essential best practices and knowledge bases. Ordemio has proven to be an excellent partner!”
Rebeca Smith
Head of Customer Support
“I've experimented with numerous tools to aid my customer support team, but none delivered the desired results. However, incorporating ChatGPT for message generation has elevated our customer support to an entirely new level!”
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Transform more conversations into sales, leads, and conversions today
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